Conflict Resolution

Less than 2% of your time is spent on fire related calls. The other 98% of your time is spent back at the station dealing with people problems.

This conflict resolution training is ideal
for all levels in the fire service.

Topics of training include:

• The Main Sources of Conflict
• What Your Total Behavior Communicates to Others
• Why Certain People Get on Your Nerves
• The Four Basic Types of Social Styles
• How to Adapt to Get Along With Anyone
• How to Deal With the "Know-it-All"
• How to Deal With the "Conflict Avoider"
• How to Deal With the "Analytical Introvert"
• How to Deal With the "Procrastinator"
• Effective Ways to Diffuse Conflict
• Communication Skills for Conflict Resolution

This is one of Kim's most popular training sessions. It's fast, interactive, and hilarious. Attendees will learn new tools for dealing with anyone and resolving the inevitable conflict that arises both personally and professionally. This training is often combined with the "Subordinate Counseling / Discipline in the Fire Service Training" and can be held in one all-day class.

To obtain a proposal for your training,
email or call us today.

email: info@FirePresentations.com

800-821-8116